IDEAL FOR
Micro Business
Businesses with a combination of 4 or lesser computers/notebooks.
Normal Response Time
Organizations that are not particular with response times and encounter lesser IT issues.
Basic Solutions
Organizations that possess very basic IT solutions in their premises e.g. LAN, printing/scanning.
ALT's AD-HOC SUPPORT PLANS
REMOTE SUPPORT / HELPDESK SERVICES
Services included
1st level Troubleshooting
Warranty Checks
Multiple Vendor Collaboration
Printer & Scanner Setup/Troubleshooting
Operating System Troubleshoot
Email Setup/Troubleshooting
Patching
Network Troubleshoot
Support Windows XP Through Windows 10
Support availability : Mon – Fri 9am – 6pm
BYOD SERVICES
(Bring Your Own Device)
Services included
New Device Setups
Full Data Backup and Reformats
Virus Removals
Operating System Troubleshoots
Hardware / Software Troubleshoots
Support Windows XP Through Windows 10
Support availability : Mon – Fri 9am – 6pm
ON SITE SERVICES
Any IT SERVICES Required on Customer Premise
Minimum 2 hours per site visit
Support availability : Mon – Fri 9am – 6pm