ABOUT US

ALT was incorporated in 2014 by our founder, who has been plying his trade as an IT Technical Support personnel from the early 2000’s. Passion for Tech Support, Technology and problem solving was the key reason for the formation of ALT. This same passion is also driving us towards achieving our ultimate goal.

OUR VISION

ALT’S VISION is to constantly provide IT SUPPORT SERVICES of the highest quality for all levels of businesses, small to large. ALT also believes that STATE-OF-THE-ART SOLUTIONS and cloud adaptation should be accessible at a reasonable cost.

OUR MISSION

ALT believes that quality IT SUPPORT and SERVICES and latest Tech Solutions should be catered for all levels of businesses and our mission is to be the prominent go-to provider for Managed IT Services in our country.

Customized Solutions
Solutions are tweaked and delivered to our customers after understanding the requirements and future plans for their business. We never believe in a “one size fits all” concept , however we ensure that are solutions are thought for the future”.
Response Time
ALT provides instantaneous remote response to our customers upon receiving a support request. Depending on the nature of the call, the issue is either resolved remotely or escalated to be fire fought ONSITE. Regardless, we take great importance towards our response times which is why our customers are able to reach us 24/7/365.
Security
We understand that data is critical and confidential. We ensure that proper solutions and policies are commissioned and enforced to secure our customers assets.
Teamwork
ALT’s successful IT team comprises of Certified Technical geeks fuelled by years of experience in the IT sector. Along with our dedicated non-technical management team, we strive to ensure service delivery of the highest QUALITY. Together, we are a force to be reckon with.
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SUPPORT HOTLINE

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WHY WORK WITH US

Whether you’re implementing projects critical to your operating environment or troubleshooting issues, your success is what defines our success. That’s why we work with you to determine the right technology solutions and services that will best work for your company.

 

Services include design, development, implementation, configuration, virtualization, migrations, WAN services and remote network management, phone support and sales for top technology manufacturers.

REGISTERED TRAINING PROVIDER

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WHAT YOU GET

Requirement Gathering

Solutions are tailored after learning the requirement and existing infra of every customer.We never advocate in a ``One size fits all`` solution.

Deployment

All solutions are deployed and commissioned within customers timeline with little to no downtimes at all.

Technical Support

Our forte has always been technical support. Benefit from our excellent onsite & remote support services.

IT SUPPORT, OUR FORTE.
SOKONGAN IT, KEKUATAN KAMI.

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