IDEAL FOR

Micro Business
Businesses with a combination of 4 or lesser computers/notebooks.
Normal Response Time
Organizations that are not particular with response times and encounter lesser IT issues.
Basic Solutions
Organizations that possess very basic IT solutions in their premises e.g. LAN, printing/scanning.

ALT's AD-HOC SUPPORT SERVICES

REMOTE SERVICES

(fully remote support services) 

Services included

Printer & Scanner Setup/Troubleshooting
Operating System Troubleshooting
OS Patching
Driver update & firmware patching
Email Setup & Troubleshooting
Network Troubleshooting
Support availability :Within 2 Business Days Support  
Mon – Fri 9am – 6pm
Contact Now
CARRY IN

(Carry in your device to our office)

Services included

New Device Setups
Full Data Backup and Reformats
Virus Removals
Operating System Troubleshoots
Hardware Troubleshoots
Hardware Upgrades
Support availability :Within 2 Business Days Support
Mon – Fri 9am – 6pm
Contact Now
ON SITE SERVICES

(Any IT SERVICES required on-site)

Services included

All services listed in Remote Support, Carry In as well as much more
Minimum 2 hours per site visit

Support availability :Within 2 Business Days Support
Mon – Fri 9am – 6pm

Contact Now

WHAT YOU GET

Requirement Gathering

Solutions are tailored after learning the requirement and existing infra of every customer.We never advocate in a ``One size fits all`` solution.

Deployment

All solutions are deployed and commissioned within customers timeline with little to no downtimes at all.

Technical Support

Our forte has always been technical support. Benefit from our excellent onsite & remote support services.

IT SUPPORT, OUR FORTE.
SOKONGAN IT, KEKUATAN KAMI.

Contact Now